Privacy Policy

What Feed Doctor is

Feed Doctor is a Shopify app that scans your store's product catalog and tells you which items would be disapproved by Google Merchant Center, and exactly which field to fix. It connects to your Shopify store with read-only access and makes no changes to your products.

What we access

When you install Feed Doctor, Shopify grants it two read-only permissions: read_products and read_inventory. We use them only to read your catalog — titles, descriptions, images, prices, barcodes, inventory, and product type — so we can run the feed checks. We never request write access and never change your store.

What we store

On our server (a database hosted on Render), we keep only:

• your store's domain (for example, your-store.myshopify.com);
• the Shopify Admin API access token issued to the app on install, so the app can read your catalog to run a scan;
• the results of your most recent scan (product data and the issues found) and your plan/subscription status.

Access tokens are stored only on our server, are never shown in the app, logged, or shared, and are used only to call Shopify on your behalf.

What we do not collect

Feed Doctor does not collect, store, or process your end customers' personal data. It reads products, not orders, customers, or checkouts. There is no customer PII in our system.

Who we share it with

We do not sell your data and do not share it with third parties for advertising. The only external party your data reaches is Shopify, whose API we read it from. Feed Doctor's guidance is about Google Merchant Center's published requirements; we do not transmit your catalog to Google.

Deleting your data

When you uninstall Feed Doctor, Shopify notifies us and we erase your access tokens immediately. Shortly after (Shopify sends a shop/redact request about 48 hours later), we delete everything we hold for your store — the shop record, its tokens, and its scan results. You can also ask us to delete your data at any time by emailing the address below.

Contact

Questions about this policy or your data: jonathanbbiles@gmail.com.